Junior
IT Project Account
& Customer Specialist
If you are a person who can translate the needs of the client (including those “yesterday”)
developers, while maintaining a positive relationship and adequate support
for both parties.
If you are passionate about bringing the two worlds together,
you like to know and insight.
That means you are a Unique One!
And you fit right in with us.
We create tailor-made loyalty programs,
we look for good solutions, when in doubt – we ask, consider,
and sometimes quite boldly challenge the client’s proposals (and they like us for that!).
Who are we looking for?
- You have a minimum of 2 years of experience in customer service, and you are no stranger to working on shuffles
- You have the ability to organize your work effectively.
- You easily establish contacts and freely conduct e-mail correspondence and do not pretend to be deaf when a customer calls.
- You are able to make friends with the data in your reports, condense it into a presentation that you present at a meeting without any trouble.
- You like to penetrate, test, inquire – you are looking for solutions, and your glass is always half full.
- You have very good computer skills and basic applications (calendar, email, task management systems e.g. trello, jira, gitlab), and when you don’t know something, you ask and search.
- You like to look for solutions on your own!
We count on you in the following areas:
- Coordinate work on assigned B2B loyalty program projects
- Participate in the implementation of new solutions
- Cooperation with IT, creative, legal, helpdesk departments
- Costing and accounting for projects
What we can offer you:
- Attractive salary.
- Work in a team with professionals from whom you can learn a lot!
- A trip to Barcelona after 5 years of seniority, and to Hong Kong after 10 years – we appreciate long-distance travelers!
- Hybrid work.
- Medical care at your choice of Medicover or Enelmed!
- The possibility of a surcharge for sports activities.
- Access to a platform with English or Spanish language learning. !
- Non-corporate work culture – direct contact with superiors, collegial relations among employees.
- Cool team building events and unconventional barbecues organized by our Event Manager!
What else?
- Along with discovering your talents and passions, we will try to find your own piece of floor in our Mokotow office, full of cordial relations. We will respect your introversion (or extroversion) and help you look out at the world from beyond your comfort zone. We will enjoy admiring your broad smile and energy for action. We will bestow upon you our smile and never let you doubt that you can do it!
A few words about our recruitment process:
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- We analyze each application submitted in terms of the key competencies for the position. Those who meet the criteria to the highest degree will be invited to a recruitment meeting.
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- The first stage is an interview with an HR Business Partner preceded by a recruitment questionnaire. We are mainly interested in learning about the candidate’s previous work experience and competencies, but we also want to find out what is important to the person and what expectations they have from their future employer.
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- The next stage, is a meeting with the Hiring Manager and HR Business Partner. During this meeting you can present sample case studies of the most interesting projects. We are interested in your effectiveness in overcoming project difficulties. You will also be given some tasks to solve, which you should spend about 1-1.5 hours on.
Upon completion of the recruitment process, we will offer employment to the selected person who has met the criteria to the highest degree. Regardless of your decision whether you proceed to the next stage of the recruitment process, you will receive feedback from us.
If you like our ad, meet the requirements and want to join us then send your resume via the form below!
Be sure your resume includes the following information.
In order to participate in the recruitment process, I agree to the processing of the provided personal data by the data administrator: Unique One Sp. z o.o. based in (02-737) at 2A Niedźwiedziej Street tel: 48 22 549 30 03, e-mail address: dane@uniqueone.pl. I understand that I have the right to access the content of the data and to correct, delete or limit processing, as well as the right to request the cessation of processing and data portability, as well as the right to withdraw consent at any time and the right to lodge a complaint with the President of the Office for Personal Data Protection. The data provided will not be transferred to third parties. I understand that the provision of data is voluntary, but necessary to participate in the recruitment process.
